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Terms of service

Rules and agreements

All customers who use AMhost.net must comply with Terms of Use, described in this document. Payment services of AMhost.net means that you have read, understand, accept and agree to comply with all the provisions of this document.

Ordering, support and prolongation of services.

Order can be realized on website AMhost.net by choosing of the service and payment of invoice, created by tariff listed on the page of order for each of services. The minimum period of service provision is one month (30 days). All prices for the offered services are for a minimum period of service provision. You can pay by through a variety payment systems, following the instructions on the website. After payment of the invoice client receives an account with possibility:
  • see a list of ordered services (cost, date, description)
  • get support and professional consultation
  • configure basic monitoring (in the case of dedicated servers)
  • the opportunity to renew services
AMHost.net reserves the right to request verification of account and/or require a deposit of $150
  • when you making payments with WM purses with a certificate lower than personal
  • when you making payments via electronic currency exchange service
  • when you making payments by Paymer checks or Webmoney prepaid cards

Terms of use of service.

Services AMhost.net could be provided on terms of full compliance with the law of USA or another country where resides the server with the client's resources and any other jurisdiction to which you placed Web resources might be relevant.
  • Our Clients have right to post legal content adult (Adult Content, Porn) under condition of full compliance with the requirements of 18 USC 2257. Strictly forbidden to post child porn in all its manifestations.
  • On servers in the Romanian DC THCServers adult content is strictly forbidden in any form.
  • AMhost.net applies a zero tolerance policy to using provided services provided for sending unsolicited e-mail (spam). This policy also applies to other types of spam.
  • not allowed any appeal to third-party servers, including Web and proxy, except in cases where such appeal is expressly permitted by the owner of the server
  • prohibited placing of any illegal content, knowingly false, defamatory or violates the third party rights, including the ownership of intellectual property and copyrights.
  • prohibited to install and use software acquired in violation of copyright, and any software anyhow connected with IRC (Internet Relay Chat), Peer-to-Peer services.
  • not allowed any action to obtain unauthorized access to the resources of third parties (Hack, Hacking), as well as actions which affect to performance of third-party resources (DoS Attack).
  • Publication and distribution of malicious software (Malware) on all kinds of services is strictly prohibited. Besides, publication of any “.exe” files on a virtual server is strictly prohibited. These files will be deleted without warning.
  • in the presence of debt on client account Technical support has the right to suspend provision of services until the elimination of the debt unless otherwise agreed.
  • Responsibility for the debts, credit history and the history of complaints from datacenters extends to all accounts of Client in the case if he has more than one account.
Amhost.net administration has right to suspend or remove any service wholly or partly, in the case of violation of these rules. Administration reserves the right to transfer available data to law enforcement authorities in the case of excitation of criminal case.

Limitation of Liability.

AMhost.net doesn"t assume any responsibility for missed all kinds of benefits and for any damages incurred as a result of failure or unavailability of your account, for any reason, such as: the fault of the malicious acts of third parties, or because of suspension of your account. AMhost.net isn't responsible for safety of your data and email messages. You agree to defend AMhost.net from any responsibility - legal, administrative, moral - on all kinds of lawsuits, penalties, damages, costs, legal costs, caused by your actions by using AMhost.net services.

Termination of Service.

Client must notify AMhost.net about of refusing of the services not later than 7 days before the beginning of new paid period and receive a refund of unspent funds if the service is paid for more than 30 days or more in advance.. The refund may be deniedn the if at the end of a calendar month, the customer has exceeded the limit of the traffic, there has been a violation of these rules by the Client, as if refusing notice e was not complied with the notice period of refusal of services or in case of any force majeure (fire, flood, earthquake, etc.). AMhost.net reserves the right to refuse further providing services to clients who inflicted moral damage to the image of the company for no apparent reason. AMhost.net reserves the right to request verification of the user account. To do this, you must provide:
  • full-colored scanned copies of two documents with photographs, identity cards issued by public authorities (passport, international passport, military ID, driver's license, etc.);
  • full-colored scanned copies of utility bills;
  • mobile phone number from the same location as a utility bill, to which the verification code will be sent to complete the account.
AMhost.net reserves the right to change the terms of use of the service at any time, unilaterally and without prior notice. Any changes to this document should take effect from the date of publication of changes at the website AMhost.net. By the paying the next period of use of the service, client accepts the proposed changes.

Terms of using virtual hosting

The general provisions

These rules are based on common rules Use common rules for services, provided AMhost.net, and complement them.

Support

Customer Support is provided via the ticket system. If appropriate, staff can communicate with the client in other ways (ICQ, Jabber/GTalk, Skype)

Payment for services

Payment shall be credited minus the commission of payment system, if any exist. The minimum term of service is 1 month. Calculation period of consumption traffic (bandwidth) is a calendar month (from the first to the last day of the month)

Termination of service.

In case of cancellation of service client is obliged to notify AMhost.net the following dates:
  • for a dedicated server is no later than 7 days before the end of the paid term
  • for a virtual server is no later than to 3 days before the end of the paid term
  • for virtual hosting is no later than 1 day before the end of the paid period In the case of non-payment AMhost.net suspends services in the following terms:
  • for dedicated server - from the first hour of unpaid period. Complete loss of information from the server is the 13th hour of unpaid period
  • for a virtual server is after 1 day of unpaid period
  • for virtual hosting is after 3 day of unpaid period

In case of arrears in payment for services, server will be shut down

  • In the case of repayment within 12 hours after switching off, will be charged for the switching-on in the amount of $25
  • In the case of repayment more then 12 hours after switching off, will be charged for the switching-on in the amount of $125
  • In the provision of services can be refused in case of violation of the rules of hosting, producing abuse or undue rudeness of client.

Responsibilities of the parties

  • AMhost.net is not responsible for the any delays, interruptions, damages or losses that occur due to problems in data transmission or connection that occurred through no fault of AMhost.net
  • AMhost.net reserves the right to suspend the service in the case of violation of the rules of use of the services.
  • Amount of responsibility of AMhost.net can not exceed the amount paid for the provision of services.

Clients of virtual hosting are not allowed

  • publication of content type Child Porn in all its manifestations, Zoo, Bestality
  • publication of content type Farm, provoking violence, gambling and xenophobia
  • create more than 10% virtual hosting server overload for more than 10 minutes
  • intentionally exceed their disk quota
  • modify the restrictions imposed on the work scripts.
  • receiving abuse could be basis for the termination of services

Terms of using od VPN service

The general provisions

These rules are based on common rules The common rules for services, provided by Amhost.net, and complement them.

Payment for services

Price of services determined according to the price list for the provided services. Payments can be accepted in any currency to one of the requisites. The minimum term service provision is 1 month. The service is available from the date of payment.

Responsibilities of the parties

  • AMhost.net is not responsible for the any delays, interruptions, damages or losses that occur due to problems in data transmission or connection that occurred through no fault of AMhost.net
  • AMhost.net reserves the right to suspend the service in the case of violation of the rules of use of the services.
  • Amount of responsibility of AMhost.net can not exceed the amount paid for the provision of services.

Customers are not allowed

  • Using a network of robots and other specialized programs
  • can not illegally use the Internet and to put on the "Company" responsibility for harm of any kind suffered by the "Client" or third parties during the use of service.
  • can not create a parasitic load on the software, the intermediate parts of the network in the volumes exceeding the required for the normal operation of servers and access to their individual elements.

Disputes and complaints

If you for some reason do not agree with the actions of administrators or have questions or complaints, you can contact directly with hosting management using feedback form.